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Payment Information
At Rovalane, we are committed to providing you with a safe and flexible payment experience. Please review our payment policy to understand the methods we accept and how we process your payments.
1. Accepted Payment Methods
We accept the following payment methods:
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Credit Cards (processed securely via Stripe):
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Stripe/MasterCard/Visa/American Express (AMEX)/Discover and JCB
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PayPal
Pay securely using your PayPal account or PayPal Guest Checkout. -
Checks
We accept payment by personal or business check. Orders will be processed once the check has cleared. Please allow 5–7 business days for check clearance. -
Money Orders
Make your money order payable to Rovalane. Orders will be processed upon receipt and verification.
Note: All transactions are charged in U.S. Dollars (USD). For international orders, your bank may apply additional currency conversion or processing fees.
2. Secure Payment Processing
Your security is our priority. All credit card payments are processed through Stripe, a PCI-compliant and encrypted payment gateway. We do not store your credit card details on our servers.
3. Order Confirmation
Once your payment has been received and processed:
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You will receive a confirmation email with your order details and receipt.
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If paying by check or money order, your order will be confirmed once the payment clears.
If you do not receive confirmation within 24 hours, please check your spam/junk folder or contact us directly.
4. Payment Troubleshooting
If you experience issues completing your payment:
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Ensure your billing information matches your card or PayPal account
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Try a different payment method
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Contact your payment provider for verification
If problems persist, please reach out to our support team for assistance.
5. Contact Information
Rovalane
📧 Email: support@rovalane.store
📍 Address: 342 County Road 2630, Lamar, AR 72846-7927, United States
📝 Contact Form: Please submit your inquiry through our online contact form, and our team will get back to you as soon as possible.
Thank you for choosing Rovalane, where your satisfaction is our top priority.
Email: support@rovalane.store
Address: 342 County Road 2630, Lamar, AR 72846-7927, United States
Business Service Hours:
Monday-Saturday: 9:00 AM-5:00 PM (GMT-06:00) Central Standard Time (Chicago)
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